Fast, easy, affordable On-Demand rides around Southampton and East Hampton

van with Suffolk Transit logo
mockup rendition of pickup screen in app

About the Service

Suffolk County Transit On-Demand lets you book rides straight from your phone. Get picked up in minutes and access the Southampton LIRR, East Hampton LIRR, the Route 92 bus, Sag Harbor, East Hampton Village, Montauk, Springs, Amagansett, and much more without needing a car!

Learn more information in our Welcome Packet (PDF): click here / clic aquí para español

How to Ride

There are two ways to ride.

Option 1:

  • Create an account. Download the Suffolk Transit On-Demand app from the App Store or Google Play store and follow the simple signup steps.
    Apple app store logo
    Google Play store logo
  • Book a ride. Enter your pickup and drop-off addresses and choose the ride option that works for you.
  • Meet your driver. Check the app to find out exactly where to meet the vehicle, which may be a short walk from the address you gave us.

Option 2:

  • If you don't have a smart phone, you may also book a ride by calling (631) 818-2982.

Riders can pay with:

  • A credit or debit card added to your account in the app. You'll also be able to buy discounted bundled ride credit in the "Ride Credit" section of the app should you wish to.
  • Purchase Ride Credit vouchers (with cash) at the Hampton Jitney offices (395 County Rd 39A, Southampton, NY 11968).

You can also view this information in our How to Ride Guide (PDF): click here

Maps

map of popular destinations in east hampton

East Hampton Zone (PDF)

Map showing the areas served in Montauk, East Hampton, Springs and Amagansett.

map of popular destinations in southampton

Southampton Zone (PDF)

Map showing the areas served in Southampton, North Sea, North Haven and Sag Harbor.

Service Hours

Service Operates Daily: 6:00am – 8:00pm, 365 days a year including holidays

Fares

Fares are identical to the rest of the SCT system (Click here for fare information). However, to transfer from SCT Fixed Route to On-Demand and vice versa, please refer to the following:

  • From SCT Fixed Route to On-Demand:
    • Request a transfer ticket on the fixed route bus by paying the transfer fee ($0.25)
    • When nearing the transfer location, book a ride on Suffolk On-Demand using the transfer point as the origin.
      • Suffolk Transit On-Demand is a demand-responsive service, so you should book your ride 10 to 20 minutes before you’re ready to go.
    • If the location is eligible for a transfer, the app will display a free ride.
    • Once on board, show the transfer ticket from the fixed route to the On-Demand driver.
  • From On-Demand to SCT Fixed Route:
    • Book the On-Demand ride as usual. When boarding the fixed route, please have the receipt in the app or an email showing the ride confirmation.
    • Pay the transfer fee with exact change on the fixed route and receive a paper transfer ticket

You can also view this information in our Transfer Guide (PDF): click here

More Information

Frequently Asked Questions: Click Here.

Email: support-suffolk@ridewithvia.com

Phone: 631-818-2982

Suffolk County transit on-demand logo