Persons With Disabilities
Upon request, drivers will assist wheelchair passengers while boarding and leaving lift/ramp and with the use of wheelchair securement devices.
Use of wheelchair lifts/ramps are also available to passengers using walkers, canes, braces or who are otherwise mobility-impaired. Persons traveling with a respirator or portable oxygen supply are permitted to ride SCT buses. Service animals to accompany disabled passengers are also permitted.
Click here for Fixed Route Driver Responsibilities
Click Here for ADA Service Policies
Reasonable Modification Policy
It is Suffolk County Transit's policy to make reasonable modifications to its policies, practicies, or procedures when requested to do so by individuals with disabilities when such accommodations are necessary to avoid discrimination on the basis of disability. Requests for accommodations will be considered on a case-by-case basis and may be denied on one or more of the following grounds:
- Granting the request would fundamentally alter the nature of Suffolk County Transit's service, programs, or activities;
- Granting the request could create a direct threat to the health or safety of the requestor or others;
- Granting the request would create an undue financial or administrative burden for Suffolk County Transit; or
- Without such modification, the individual with a disability is otherwise able to fully use Suffolk County Transit's services, programs, or activities for their intended purpose.
In determining whether to grant a requested modification, Suffolk County Transit will be guided by the provisions of United States Department of Transportation at 49 CFR Appendix E to Part 37.169. When choosing among alternatives for accommodations, Suffolk County Transit will give priority to those methods that offer services, programs and activities to qualified individuals with disabilities in the most integrated setting appropriate for the needs of the individual(s) with disabilities. In any case in which Suffolk County Transit denies a request for an accommodation, Suffolk County Transit will attempt to ensure that the individual with a disability receives the services or benefits provided by Suffolk County Transit by other means that comport with this policy.
It is preferred that, whenever feasible, requests for modifications of Suffolk County Transit's policies, practices, or procedures to accommodate an individual with a disability be made in advance. Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), Suffolk County Transit operating personnel shall make a determination of whether the modification can be provided at the time of the request. Operating personnel may consut with the Suffolk County Transit management before making a determination to grant or deny the request.
To make a request for a reasonable accommodation to Suffolk County Transit's policies, practices, or procedures, you may call the Suffolk County Transit administrative office at 631-852-4880, or you may write to us at:
Suffolk County Transit
335 Yaphank Ave
Yaphank, NY 11980
Individuals requesting modifications shall describe what they need in order to use the service. You are not required to use the term reasonable accomodation when making a request.
Suffolk County operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act. Suffolk County's policy of nondiscrimination in County services also extends to discrimination on the basis of disability, gender (in the context of education), or age.
Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI or other protected classes may file a complaint with the Commissioner of Public Works.
Click here to download a copy of the Service Discrimination Complaint Form
Completed forms may be mailed to:
Suffolk County Transit Title VI Coordinator, 335 Yaphank Avenue, Yaphank, NY 11980
For more information on Suffolk County’s civil rights program, and the procedures to file a complaint, contact the Suffolk County Department of Public Works, 631-852-4010.
A complaint may be filed directly with the Federal Transit Administrationat at the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
Disadvantaged Business Enterprise Goal
Suffolk County has formulated its Disadvangated Business Enterprise (DBE) goal for United States Department of Transportation (USDOT) assisted projects for Federal Fiscal Year (FFY) beginning October 1, 2019 and ending September 30, 2022. The County’s proposed overall DBE participation goal for FFY 2020-2022 is 4.17% of the Federal financial assistance it will expend in FTA/ USDOT-assisted contracts, exclusive of FTA funds to be used for the purchase of transit vehicles.
Click here for a copy of the County's proposed 2020-22 DBE goal and rationale.
Advertising on Suffolk County Buses
To advertise on Suffolk County Buses, contact Insite Street Media at 631-667-9800.