Regional Transit Providers:
The following transit providers have connections to Suffolk County Transit. Please call or visit their websites for more information.
Policies:
All riders on the Suffolk County Transit system are asked to comply with the following rules to help us maintain a reliable and comfortable riding experience for all:
- No Smoking
- No Eating/Drinking
- No Loud Music
- Passengers must deposit exact fare or have their SCT FastFare App ready to display to the driver when boarding
Bike/Scooter Policy:
- Each of our fixed route buses have between two and three bike racks in the front of the vehicle. They are provided on a first come, first serve, basis. If the bike racks are full, riders seeking to bring their bike must wait for the next bus. Riders are responsible for putting the bikes on the racks without assistance from the driver. As a courtesy to other riders, please load the bike into the position closest to the bus first.
- Folding bikes and scooters may be brought on board, as long as they are small enough to be folded and stowed without blocking the aisle. E-bikes are not permitted on board but may be stowed on the bike racks if their design allows for them to be racked.
- There are no bike racks on our On-Demand buses at this time.
Stroller Policy:
- Strollers must be folded if they block the aisle or doorways. While open, stroller brakes must be locked while the bus is in motion and should be held on to at all times. Operators maintain discretion to ask that a stroller be moved or folded if they determine it is compromising the safety of other passengers.
Pet Policy:
- Except as otherwise provided in paragraph (2), no person may bring any animal on or into any Suffolk County Transit vehicle unless it is enclosed in a container and carried in a manner which would not disrupt other passengers. When the vehicle is in motion, the carrier must be on the passenger’s lap or on the ground in front of the seat, not blocking any aisle or exit.
- Paragraph (1) does not apply to working dogs for law enforcement agencies, to service animals, or to animals which are being trained as service animals and are accompanying persons with disabilities, or to animals which are being trained as service animals. All service animals and animals being trained as service animals must be harnessed or leashed and must remain under control of their owner at all times.
- Upon request by a police officer or employee of Suffolk County Transit, a trainer must display proof of affiliation with a professional training school and that the animal is being trained as a service animal.
- Service animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Falsely identifying a service animal is a crime in New York punishable by a minimum fine of $25 and a maximum of 15 days in jail. Since March 2011, only dogs are recognized as service animals under titles II and III of the ADA.
Persons with Disabilities:
Upon request, drivers will assist wheelchair passengers while boarding and leaving lift/ramp and with the use of wheelchair securement devices.
Use of wheelchair lifts/ramps are also available to passengers using walkers, canes, braces or who are otherwise mobility-impaired. Persons traveling with a respirator or portable oxygen supply are permitted to ride SCT buses. Service animals to accompany disabled passengers are also permitted.
Click here for Fixed Route Driver Responsibilities
Click Here for ADA Service Policies
Reasonable Modification Policy:
It is Suffolk County Transit's policy to make reasonable modifications to its policies, practices, or procedures when requested to do so by individuals with disabilities when such accommodations are necessary to avoid discrimination on the basis of disability. Requests for accommodations will be considered on a case-by-case basis and may be denied on one or more of the following grounds:
- Granting the request would fundamentally alter the nature of Suffolk County Transit's service, programs, or activities;
- Granting the request could create a direct threat to the health or safety of the requestor or others;
- Granting the request would create an undue financial or administrative burden for Suffolk County Transit; or
- Without such modification, the individual with a disability is otherwise able to fully use Suffolk County Transit's services, programs, or activities for their intended purpose.
In determining whether to grant a requested modification, Suffolk County Transit will be guided by the provisions of United States Department of Transportation at 49 CFR Appendix E to Part 37.169. When choosing among alternatives for accommodations, Suffolk County Transit will give priority to those methods that offer services, programs and activities to qualified individuals with disabilities in the most integrated setting appropriate for the needs of the individual(s) with disabilities. In any case in which Suffolk County Transit denies a request for an accommodation, Suffolk County Transit will attempt to ensure that the individual with a disability receives the services or benefits provided by Suffolk County Transit by other means that comport with this policy.
It is preferred that, whenever feasible, requests for modifications of Suffolk County Transit's policies, practices, or procedures to accommodate an individual with a disability be made in advance. Where a request for modification cannot practicably be made and determined in advance (e.g., because of a condition or barrier at the destination of a paratransit or fixed route trip of which the individual with a disability was unaware until arriving), Suffolk County Transit operating personnel shall make a determination of whether the modification can be provided at the time of the request. Operating personnel may consult with the Suffolk County Transit management before making a determination to grant or deny the request.
To make a request for a reasonable accommodation to Suffolk County Transit's policies, practices, or procedures, you may call the Suffolk County Transit administrative office at 631-852-4880, or you may write to us at:
Suffolk County Transit
335 Yaphank Ave
Yaphank, NY 11980
Individuals requesting modifications shall describe what they need in order to use the service. You are not required to use the term reasonable accommodation when making a request.
Title VI:
Suffolk County operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Commissioner of Public Works.
For more information on Suffolk County’s civil rights program, and the procedures to file a complaint, contact the Suffolk County Department of Public Works, 335 Yaphank Avenue, Yaphank, NY 11980. 631-852-4010.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
El Condado de Suffolk opera sus programas y servicios sin importer su raza, color o origen nacional de acuerdo con el Título VI de la Ley de Derechos Civiles. Cualquier persona que crea que ha sido agraviada por cualquier práctica discriminatoria ilegal bajo el Título VI puede presentar una queja ante el Comisionado de Obras Públicas.
Para obtener más información sobre el programa de derechos civiles del Condado de Suffolk y los procedimientos para presentar una queja, comuníquese con el Departamento de Obras Públicas del Condado de Suffolk, 335 Yaphank Avenue, Yaphank, NY 11980. 631-852-4010.
Una queja puede ser presentada directamente a la Administración Federal de Tránsito en la Oficina de Derechos Civiles, Atención: Título VI Coordinador del Programa, Edificio Este, 5to piso-TCR,1200 New Jersey Ave., SE, Washington, DC 20590.
Non Discrimination Policy:
Suffolk County's policy of nondiscrimination in County services also extends to discrimination on the basis of disability, gender (in the context of education), or age.
Service Discrimination Complaint Form:
Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI or other protected classes (disability, gender (in the context of education), or age) may file a complaint with the Commissioner of Public Works.
Click here to download a copy of the Service Discrimination Complaint Form
Haga clic aquí para descargar una copia del Formulario de queja por discriminación en el servicio (Español)
Completed forms may be mailed to:
Suffolk County Transit Title VI Coordinator, 335 Yaphank Avenue, Yaphank, NY 11980
Disadvantaged Business Enterprise Goal:
Suffolk County has formulated its Disadvantaged Business Enterprise (DBE) goal for United States Department of Transportation (USDOT) assisted projects for Federal Fiscal Year (FFY) beginning October 1, 2019 and ending September 30, 2022. The County’s proposed overall DBE participation goal for FFY 2020-2022 is 4.17% of the Federal financial assistance it will expend in FTA/ USDOT-assisted contracts, exclusive of FTA funds to be used for the purchase of transit vehicles.
Click here for a copy of the County's proposed 2020-22 DBE goal and rationale.
Advertising on Suffolk County Buses:
To advertise on Suffolk County Buses, contact Insite Street Media at 631-667-9800.
Completed forms may be mailed to:
Suffolk County Transit
Title VI Coordinator
335 Yaphank Avenue
Yaphank, NY 11980
For more information on Suffolk County’s civil rights program, and the procedures to file a complaint, contact the Suffolk County Department of Public Works, 631-852-4010.
A complaint may be filed directly with:
Federal Transit Administration
Office of Civil Rights
Attention: Title VI Program Coordinator
1200 New Jersey Ave. SE, East Building, 5th Floor-TCR
Washington, DC 20590